A user states that when printing to a shared printer nothing happens and the user has
verified that the printer is turned on. Which of the following is the MOST likely cause?
A.
The print server does not have network connectivity.
B.
The ISP service is currently not available.
C.
The user’s print drivers are corrupted.
D.
The printer is low on toner.
Explanation:
The logical step in solving this problem is to check the print server. If the print server is
powered on and the shared printer is not printing at all, check the network connectivity and
rectify the problem.