Which of the following methods can the technician use?

Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like
a quick solution that would most likely fix the issue. Which of the following methods can the technician use?

Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like
a quick solution that would most likely fix the issue. Which of the following methods can the technician use?

A.
Initiate a factory reset

B.
Perform a hard reset

C.
Remove the MicroSD card

D.
Rollback the OS update



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Chino Jose Navarro

Chino Jose Navarro

I am confused with this one..
As per checking what a hard reset is, says her it’s also a factory reset..

A hard reset, also known as a factory reset or master reset, is the restoration of a device to the state it was in when it left the factory. All settings, applications and data added by the user are removed.