You have experienced a service failure and want to evaluate the availability status of the
subservices and key components to determine why the service failed. What technique will allow
you to do this?
A.
Root cause analysis
B.
Analysis of the <servicename>.log file
C.
Analysis of the soapct1.log file
D.
Analysis of emct1.log
Explanation:
Root Cause Analysis: Diagnostic tool to help determine the possible cause of service failure.
Reference:Oracle Enterprise Manager Concepts
A
RCA is traced to the host and then to the listener this goes through all the components in the system one by one until it finds the root cause!
A
http://www.oracle.com/us/products/enterprise-manager/wp-advanced-uses-em12c-1982907.pdf
The root cause of the database system having a critical incident is traced to the host and then
to the listener, this is known as Root Cause Analysis (RCA)