A project manager has been assigned two team members who do not get along. On past projects
they have proven very difficult to work with and are often at odds with one another. Which of the
following conflict resolution techniques would be BEST to address this?
A.
Forcing
B.
Avoiding
C.
Confronting
D.
Compromising
The correct answer is C. Confronting.
Admin please fix.
Confronting is also called problem solving and is the best way to resolve conflict. One of the key actions you’ll perform with this technique is to go on a fact-finding mission. The thinking here is that one right solution to a problem exists and the facts will bear out that solution