You need to ensure that the customer can print to the USB print device

You are a consumer support technician.

A customer is unable to use a USB print device connected to a Windows Vista computer.

You open the Device Manager snap-in and view the configurations as shown in the exhibit. (Refer to the Exhibit.)

You need to ensure that the customer can print to the USB print device.

What should you do?

Exhibit:

You are a consumer support technician.

A customer is unable to use a USB print device connected to a Windows Vista computer.

You open the Device Manager snap-in and view the configurations as shown in the exhibit. (Refer to the Exhibit.)

You need to ensure that the customer can print to the USB print device.

What should you do?

Exhibit:

A.
Update the driver.

B.
Scan for hardware changes.

C.
Turn the LPD Print Service feature on.

D.
Disconnect and reconnect the USB print device.



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