what action will you perform?

A customer calls into the Accounts Receivables Department asking for the balance of all invoices due
in the next 30 days and has a question about a specific invoice line. As a Billing Specialist what action
will you perform?

A customer calls into the Accounts Receivables Department asking for the balance of all invoices due
in the next 30 days and has a question about a specific invoice line. As a Billing Specialist what action
will you perform?

A.
Review the invoice in the Review Customer Account Details user interface.

B.
Apply, reverse, or process the receipt.

C.
Create an open debit memo.

D.
Review receipt-, in pending status

Explanation:
The contextual area of the Review Customer Account Details page displays information about the
most recent transaction and the most recent receipt belonging to the selected customer account. If
there were multiple transactions or receipts on the same date, Oracle Fusion Receivables displays
the transaction and receipt with the largest amount.



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