The Billing Specialist receives information that the invoice was billed with the incorrect freight
amount. What action is required?
A.
Perform Credit Memos when the original invoice has billing error (such as incorrect freight
amounts, line item pricing, tax amounts, and finance charges) or the entire invoice should be
corrected.
B.
Perform adjustments when the original invoice has hilling errors (such as incorrect freight
amounts, line item pricing, tax amounts, or finance charges) or the entire invoice should be
corrected.
C.
The freight amount must be correct; the Billing Specialist must review it again.
D.
A Dispute Request can be submitted by the Billing Specialist through the Billing Work Area.
E.
Perform Debit memos when the original invoice has hilling errors (such as incorrect freight
amounts, line item pricing, tax amounts, or finance charges) or the entire invoice should be created.