What are the three validation steps required for implementing dispute processing?
A.
Transaction types are set up with appropriate Credit Memo types.
B.
Periods for which the transaction can be disputed are Open.
C.
The Document Sequencing required is set up.
D.
BPM Work List for approval configuration is validated.
E.
The Recognize Revenue program is scheduled.
Explanation:
Note:
* Processing a collections dispute allows the collector to record and request a dispute based on
various sections of the customer’s transaction. The dispute
process allows the collector to select a transaction, along with the appropriate
section and reason for the dispute, then submit the dispute for processing.
The dispute is forwarded to the appropriate levels of approval in the BPM
Worklist Credit Memo Request Approval process. If the dispute is approved,
the appropriate credit memo is created automatically. You can only submit one
dispute at a time.
* AutoReceipts include dispute items option: Use this option on the
customer or site profile to determine whether to include open items in
dispute during transaction selectionOracle Fusion Applications Order Fulfillment, Receivables,
Payments, Cash, and Collections Guide, Processing Disputes: Overview