What are the three ways a Dispute Request can be submitted?
A.
By a Collections Agent through the Advanced Collections application in the Customer Work Area
B.
By a Billing Specialist through the Billing Work Area
C.
By an Account Receivables Specialist through the Receivables Balances Work Area
D.
By a Billing Manager through the Transaction UI in the Adjustment Work Area
E.
By a Receivable Manager through the Reconciliation Work Area
Explanation:
A: Duties assigned directly and indirectly to the job role Collections Agent include:
Collections Dispute Management duty: Allows user access to process disputes.
B: Privileges granted to duties of the job role Billing Specialist include:
Dispute Receivables Transaction
E: Privileges granted to duties of the job role Accounts Receivable Manager include:
Dispute Receivables Transaction
Note: There are times when participants, their managers, compensation analysts, and compensation
managers must create, track, and resolve disputes as part of the incentive compensation process.
This effective dispute management includes automated notification to all involved parties.Oracle Fusion Applications Financials Security Reference Manual