Which three options are true in this scenario?

A Collections Agent wants to verify that the delinquency status are accurately assigned and all the
dependent processes have occurred. Which three options are true in this scenario?

A.
Go to the Collector’s Work Queue and see whether the delinquent accounts are listed under the
Delinquent Accounts node.

B.
Navigate to the Collections tab to find all delinquencies In the Collection Header.

C.
Navigate to the Transactions tab to verify that the open work items are listed.

D.
If strategies are used, go to the Collector’s Work Queue and verify that the strategy work items
are listed.

E.
Select the Collections window to see the dunning events that have occurred.

Explanation:

B: When determining delinquency status of transaction, Oracle collections creates a delinquency in
a collection table. When a transaction is no longer delinquent, the status becomes current.
D: image:1.jpg
E: image:2.jpg