The Accounts Receivables Specialist, while reviewing a customer account, saw a customer complaint
about a percentage that was NOT applied to an invoice. The Accounts Receivables Specialist decides
to initiate a dispute process for this transaction. What is the action he has to perform to invoke the
dispute?
A.
Navigate to the Collections Workbench page and invoke the dispute.
B.
Navigate to the Review and Manage Transaction Page-and invoke the dispute.
C.
Navigate to the Review Customer Accounts Details user interface and invoke the dispute.
D.
Navigate to the Manage Revenue Adjustments Page and invoke the dispute.