The Billing Specialist created and completed an invoice for $100 for Customer
A.
She prints the invoice and realizes that the invoice should have been created for Customer B, not
Customer A. The accounting for the transaction for Customer A is posted to the General ledger. How
can this be corrected?
Create an adjustment for the entire amount and create a negative adjustment for Customer B.
A.
She prints the invoice and realizes that the invoice should have been created for Customer B, not
Customer A. The accounting for the transaction for Customer A is posted to the General ledger. How
can this be corrected?
Create an adjustment for the entire amount and create a negative adjustment for Customer B.
B.
Create an on account credit memo for $100 for the invoice and enter a new invoice for Customer
B.
Create an on account credit memo for $100 for the invoice and enter a new invoice for Customer
C.
Change the status of invoice to incomplete, and enter a new invoice for Customer B.
D.
Navigate to credit transaction link in the billing work area, credit the entire amount, and enter a
new invoice for Customer B.
Explanation: