During the installation of 110 PRO, you receive an error message. What is the first task you do
when entering “My Oracle Support”?
A.
Log a Sev 1 Service request.
B.
Look in the Knowledge base for known issues.
C.
Look in patches and updates to see if there is a patch to download to resolve the issue.
D.
Create a forum post asking other clients and support representatives for clues or steps to be
taken to resolve the issue.
Explanation:
Search the Knowledge Base for the error.