You are preparing to launch a new Implementation of E-Business Suite. Before go live, the
company’s employees will train on the new system using UPK. You will also be integrating UPK
into the application Help menu to provide in application performance support.
Select three reasons you might want to take advantage of UPK’s usage tracking and reporting
capabilities both pre-go live and post-go live.
A.
Track the ownership and workflow status of training content which is under development.
B.
Track the coverage your assessment questions offer for the content linked to an assessment.
C.
Track end-user progress and competency and verify organizational readiness for go live.
D.
Run detailed Assessment Analysis including number of times taken and average score.
E.
Track heavily utilized help topics to identify where the content may need enhancement.
F.
Track new hire training, ensuring user competency before they receive access to the system.
Explanation:
Usage Tracking allows an organization to capture data as users view topics in the
Player.
Administrators can then run usage reports on the tracked data. Several standard reports
are provided with the tool, and administrators can also create custom reports to capture
the data they need.
The Usage Tracking tool tracks and stores the following information in the database:
• User name
• Topic name and document ID
• Start and end dates and times and duration for each topic view
• Topic launch count
• Playback mode(s) for each topic
• Required score, achieved score, and calculation of pass/fail for Know It? mode Usage Tracking Administration & Reporting,Usage Tracking Administration