You have an Exchange Online tenant. User1 reports that they are not able to check their email. Other
users can check their email.
You remotely connect to User1’s session.
You need to troubleshoot why the user cannot check his email.
What should you use?
A.
POP Email test
B.
Outlook Connectivity test
C.
Microsoft Remote Connectivity Analyzer
D.
Microsoft Connectivity Analyzer
E.
Outlook Autodiscover test
F.
IMAP Email test
Explanation:
Microsoft Remote Connectivity Analyzer (https://testconnectivity.microsoft.com/) can test incoming
and outgoing e-mail. https://testconnectivity.microsoft.com/
You remotely connect to User1’s session => Outlook Autodiscover test
Outlook autodiscover is part of remote connectivity analyzer’s tests so answer is correct.
Answer C, the remote connectivity analyzer.