Quiz 1Z0-465

Quiz 1Z0-465, RightNow CX Cloud Service 2012 Essentials

Select the two actions that will assist in troubleshooting this issue.

which three elements are necessary?

{period} • ’ {single quote} • ” {double quote} • ; {semi colon} • : {colon} • {space} • ! {exclamation point} • ?

Select the two items that are editable on a standard report.

Which three expressions use proper syntax?

Select the six actions that initiate the business rules engine to run its configured logic.

which two sections of the Customer Portal is the Guided Assistance widget available for end customers?

Identify which option describes a valid use of the disposition field.

select the one that satisfies your customer’s request.

Select three steps needed to accomplish this.