Which three risks does Organizational Change Management seek to mitigate?
A.
Employee attrition
B.
Vendor delivery rates
C.
Lack of personal effectiveness
D.
Interruptions to the business
E.
Natural disasters
Explanation:
Note:
* Organizational change management (OCM) is a framework for managing the effect of new
business processes, changes in organizational structure or cultural changes within an enterprise.
Simply put, OCM addresses the people side of change management.* A systematic approach to OCM is beneficial when change requires people throughout an
organization to learn new behaviors and skills. By formally setting expectations, employing tools to
improve communication and proactively seeking ways to reduce misinformation, stakeholders are
more likely to buy into a change initially and remain committed to the change throughout any
discomfort associated with it.
Successful OCM strategies include:
Agreement on a common vision for change — no competing initiatives.
Strong executive leadership to communicate the vision and sell the business case for change.
A strategy for educating employees about how their day-to-day work will change.
A concrete plan for how to measure whether or not the change is a success — and follow-up plans
for both successful and unsuccessful results.
Rewards, both monetary and social, that encourage individuals and groups to take ownership for
their new roles and responsibilities.