In OUM Manage, what is true about Organizational Change Management process?
A.
It is only a concern of a client.
B.
It feeds the risk management process and communication process and is only handled by third
parties.
C.
It feeds the communication process and risk management process and should be considered
when training end-users.
D.
It is handled by third parties.
Explanation:
Note:
* Organizational Change Management
This process starts at the strategic level and then identifies challenges of the implementations in
order to design the systems that allow lowering the risk. Identifying the change requirements from
the beginning of the project would help organization to manage it effectively.
* The Manage focus area is organized into 13 processes including the Organizational Change
Management process:
The objective of the Organizational Change Management process is to be aware of the Client’s
Organizational Change Management Strategy and to effectively create a Change and Communication
Plan that addresses this strategy. The goal is to create the change momentum needed to increase
buy-in and reduce resistance – thus reducing productivity losses.