A client asks a Project Manager to change the format of the project plan. It is expected to be a five
hour task. The client has requested this task be completed by the end of the work week and nonbillable. Identify two valid responses.
A.
All work for the benefit of the client is billable.
B.
The client may share existing project plan with his staff for reformatting.
C.
The Project Manager gladly accepts the task and sets the expectation that the client can
determine which tasks are billable.
D.
The Project Manager declines because only the existing format is allowed.